Incidentsby Glyph
Media Processing and transformations related to AI is currently down.
Jun 29, 11:58 UTCJun 29, 14:34 UTC
Duration
2h 37m
Impact
Minor
Root cause
Not disclosed
Cloudinary, 90 days
6 incidents
Affected
Media Transformation API - USMedia Transformation API - EUMedia Transformation API - APUpload API - USUpload API - EUUpload API - APAdmin API - USAdmin API - APAdmin API - EUUS Datacenter - Media Transformation API - USUS Datacenter - Upload API - USUS Datacenter - Admin API - USEU Datacenter - Media Transformation API - EUEU Datacenter - Upload API - EU
Final update
This incident has been resolved.
Timeline
- Resolved · Jun 29, 14:34 UTC
This incident has been resolved.
- Monitoring · Jun 29, 12:15 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Jun 29, 11:58 UTC
We want to inform you that starting 9:30 UTC, we've been investigating Media Processing and transformations related to AI that is affecting our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution. This may result in processing errors and delays when applying eager, "on-the-fly", or explicit transformations related to media processing and AI.
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