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Cloudinary · Apps and SaaSJun 30, 2025, 14:20 UTC 1 year ago

Admins Unable to Create New Users

InformationalNot disclosedUpdated 47d ago
Jun 30, 14:20 UTCJun 30, 20:37 UTC
Duration
6h 17m
Impact
Informational
Root cause
Not disclosed
Cloudinary, 90 days
6 incidents
Affected
Digital Asset Management (DAM)
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Jun 30, 20:37 UTC
    This incident has been resolved.
  2. Monitoring · Jun 30, 17:31 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Jun 30, 14:21 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · Jun 30, 14:20 UTC
    We are aware of an issue preventing users with the “Admin” role from creating new users. We are currently working on a fix and will provide updates as we learn more.

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