Modules in Video App and the developer dashboard are not loading
Jul 13, 18:29 UTCJul 13, 19:00 UTC
Duration
32m
Impact
Minor
Root cause
Not disclosed
Cloudinary, 90 days
5 incidents
Affected
Digital Asset Management (DAM)
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 13, 19:00 UTC
This incident has been resolved.
- Monitoring · Jul 13, 18:43 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Jul 13, 18:29 UTC
An issue has been identified in the Video App and Developer Dashboard resulting in modules not loading that began at 9 UTC. A Fix is being actively worked on and will be deployed within the hour.
More from Cloudinary
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Aug 1317:04 UTC | Media Library / asset visibility | minor | 24h 41m |
| Jul 2913:35 UTC | Add-on installations are unavailable | minor | 1h 22m |
| Jul 2023:09 UTC | Connection failures with the Cloudinary MCP Connector | minor | 12h 16m |
| Jul 1410:17 UTC | Some customers experience authentication problems when accessing Cloudinary's Figma plugin | minor | 0m |
| Jul 1210:20 UTC | Elevated Error Rates for Requests Using g_auto | major | 2h 24m |
| Jun 1615:19 UTC | Delays in MediaFlows | minor | 15h 17m |
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