Webhook Notification Delivery Delays
Jul 3, 10:13 UTCJul 4, 08:52 UTC
Duration
22h 39m
Impact
Minor
Root cause
Not disclosed
Cloudinary, 90 days
5 incidents
Affected
Webhooks / HTTP notifications - USUS Datacenter - Webhooks / HTTP notifications - US
Final update
After several hours of further monitoring, we've confirmed that webhooks notification queues have remained stable and new notifications are being processed as expected.
Timeline
- Resolved · Jul 4, 08:52 UTC
After several hours of further monitoring, we've confirmed that webhooks notification queues have remained stable and new notifications are being processed as expected.
- Monitoring · Jul 3, 16:52 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Jul 3, 14:51 UTC
We are aware that webhook notifications aren't being received and are investigating it.
- Monitoring · Jul 3, 11:55 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Jul 3, 10:37 UTC
We are continuing to investigate this issue.
- Investigating · Jul 3, 10:13 UTC
We are currently experiencing delays in our webhook notification delivery system. Customers may observe that webhook events are delivered later than expected. Our engineering team is actively investigating the root cause and working to restore normal delivery speeds. We will provide updates as more information becomes available.
More from Cloudinary
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Aug 1317:04 UTC | Media Library / asset visibility | minor | 24h 41m |
| Jul 2913:35 UTC | Add-on installations are unavailable | minor | 1h 22m |
| Jul 2023:09 UTC | Connection failures with the Cloudinary MCP Connector | minor | 12h 16m |
| Jul 1410:17 UTC | Some customers experience authentication problems when accessing Cloudinary's Figma plugin | minor | 0m |
| Jul 1210:20 UTC | Elevated Error Rates for Requests Using g_auto | major | 2h 24m |
| Jun 1615:19 UTC | Delays in MediaFlows | minor | 15h 17m |
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