Slow/failing asset delivery & API calls
May 22, 15:39 UTCMay 22, 19:45 UTC
Duration
4h 6m
Impact
Minor
Root cause
Not disclosed
Cloudinary, 90 days
6 incidents
Affected
Media Transformation API - USUpload API - USAdmin API - USMedia DeliveryUS Datacenter - Media Transformation API - USUS Datacenter - Upload API - USUS Datacenter - Admin API - US
Final update
This incident has been resolved.
Timeline
- Resolved · May 22, 19:45 UTC
This incident has been resolved.
- Monitoring · May 22, 16:23 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · May 22, 15:39 UTC
We want to inform you that starting 14:52 UTC, we're investigating slow/failing asset delivery and API calls, affecting a small number of our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution.
More from Cloudinary
Full historyNotice regarding recently-reported Ruby regular expression vulnerabilities (CVE-2026-89078, CVE-2026-93577, CVE-2026-97229, CVE-2026-110264)lasted 0mNotice regarding recently-reported PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619lasted 0mIssues accessing the Cloudinary web UIlasted 1h 47mUsage reports unavailable in Console Dashboardlasted 0mIncreased Error Rates – EU Regionlasted 4h 35mMedia Library / asset visibilitylasted 24h 41m