Degraded performances when using the Media Library
Jan 8, 15:47 UTCJan 8, 17:05 UTC
Duration
1h 18m
Impact
Minor
Root cause
Not disclosed
Cloudinary, 90 days
5 incidents
Affected
Digital Asset Management (DAM)Media Library Widget
Final update
This incident has been resolved.
Timeline
- Resolved · Jan 8, 17:05 UTC
This incident has been resolved.
- Monitoring · Jan 8, 15:56 UTC
Our team identified the cause of the issue and reverted to a known working version. We expect the Media Library's functionality to be fully restored, and we are continually monitoring the status.
- Investigating · Jan 8, 15:47 UTC
Starting 2:45 PM UTC, we are seeing degraded performance when accessing the Media Library via the console and the widget. We are currently investigating the issue.
More from Cloudinary
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Aug 1317:04 UTC | Media Library / asset visibility | minor | 24h 41m |
| Jul 2913:35 UTC | Add-on installations are unavailable | minor | 1h 22m |
| Jul 2023:09 UTC | Connection failures with the Cloudinary MCP Connector | minor | 12h 16m |
| Jul 1410:17 UTC | Some customers experience authentication problems when accessing Cloudinary's Figma plugin | minor | 0m |
| Jul 1210:20 UTC | Elevated Error Rates for Requests Using g_auto | major | 2h 24m |
| Jun 1615:19 UTC | Delays in MediaFlows | minor | 15h 17m |
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