Some users unable to overwrite assets
Jul 3, 15:27 UTCJul 3, 19:51 UTC
Duration
4h 24m
Impact
Major
Root cause
Not disclosed
Cloudinary, 90 days
5 incidents
Affected
Digital Asset Management (DAM)Media Library Widget
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 3, 19:51 UTC
This incident has been resolved.
- Monitoring · Jul 3, 16:47 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Jul 3, 15:27 UTC
We have received reports of an issue that is currently preventing some user accounts from overwriting assets. Our team is actively investigating the issue to identify the root cause and implement a resolution.
More from Cloudinary
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Aug 1317:04 UTC | Media Library / asset visibility | minor | 24h 41m |
| Jul 2913:35 UTC | Add-on installations are unavailable | minor | 1h 22m |
| Jul 2023:09 UTC | Connection failures with the Cloudinary MCP Connector | minor | 12h 16m |
| Jul 1410:17 UTC | Some customers experience authentication problems when accessing Cloudinary's Figma plugin | minor | 0m |
| Jul 1210:20 UTC | Elevated Error Rates for Requests Using g_auto | major | 2h 24m |
| Jun 1615:19 UTC | Delays in MediaFlows | minor | 15h 17m |
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