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Cloudinary · Apps and SaaSJul 3, 2025, 15:27 UTC 1 year ago

Some users unable to overwrite assets

MajorNot disclosedUpdated 46d ago
Jul 3, 15:27 UTCJul 3, 19:51 UTC
Duration
4h 24m
Impact
Major
Root cause
Not disclosed
Cloudinary, 90 days
6 incidents
Affected
Digital Asset Management (DAM)Media Library Widget
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Jul 3, 19:51 UTC
    This incident has been resolved.
  2. Monitoring · Jul 3, 16:47 UTC
    A fix has been implemented and we are monitoring the results.
  3. Investigating · Jul 3, 15:27 UTC
    We have received reports of an issue that is currently preventing some user accounts from overwriting assets. Our team is actively investigating the issue to identify the root cause and implement a resolution.

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