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Cloudinary · Apps and SaaSJan 4, 2026, 17:51 UTC 10 months ago

PDF transformations may fail under specific conditions(q_auto) at the time of Upload.

InformationalNot disclosedUpdated 46d ago
Jan 4, 17:51 UTCJan 5, 07:52 UTC
Duration
14h 1m
Impact
Informational
Root cause
Not disclosed
Cloudinary, 90 days
6 incidents
Affected
Upload API - USUpload API - EUUpload API - APUS Datacenter - Upload API - USEU Datacenter - Upload API - EUAP Datacenter - Upload API - AP
Status page

Final update

A fix has been implemented and this issue has been resolved

Timeline

  1. Resolved · Jan 5, 07:52 UTC
    A fix has been implemented and this issue has been resolved
  2. Monitoring · Jan 4, 20:38 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Jan 4, 19:03 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · Jan 4, 17:51 UTC
    We’re currently experiencing an issue affecting a subset of PDF uploads and deliveries. Some PDF processing operations may fail under specific conditions such as q_auto.

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