Elevated Errors on Transformations
Oct 16, 07:36 UTCOct 16, 12:16 UTC
Duration
4h 40m
Impact
Informational
Root cause
Not disclosed
Cloudinary, 90 days
5 incidents
Affected
Media Transformation API - USMedia DeliveryUS Datacenter - Media Transformation API - US
Final update
The incident has been resolved. If you continue to experience issues, please contact Support for assistance.
Timeline
- Resolved · Oct 16, 12:16 UTC
The incident has been resolved. If you continue to experience issues, please contact Support for assistance.
- Monitoring · Oct 16, 08:10 UTC
A fix has been implemented (7:20 UTC), and error rates have returned to normal as of 07:47 UTC. We are continuing to monitor the system.
- Investigating · Oct 16, 07:36 UTC
We’re currently experiencing elevated error rates in Transformations within the US region starting at 5:55 AM UTC. Our team is investigating the issue and working to restore normal functionality as soon as possible.
More from Cloudinary
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Aug 1317:04 UTC | Media Library / asset visibility | minor | 24h 41m |
| Jul 2913:35 UTC | Add-on installations are unavailable | minor | 1h 22m |
| Jul 2023:09 UTC | Connection failures with the Cloudinary MCP Connector | minor | 12h 16m |
| Jul 1410:17 UTC | Some customers experience authentication problems when accessing Cloudinary's Figma plugin | minor | 0m |
| Jul 1210:20 UTC | Elevated Error Rates for Requests Using g_auto | major | 2h 24m |
| Jun 1615:19 UTC | Delays in MediaFlows | minor | 15h 17m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.