Elevated Errors on Transformations
Oct 16, 07:36 UTCOct 16, 12:16 UTC
Duration
4h 40m
Impact
Informational
Root cause
Not disclosed
Cloudinary, 90 days
6 incidents
Affected
Media Transformation API - USMedia DeliveryUS Datacenter - Media Transformation API - US
Final update
The incident has been resolved. If you continue to experience issues, please contact Support for assistance.
Timeline
- Resolved · Oct 16, 12:16 UTC
The incident has been resolved. If you continue to experience issues, please contact Support for assistance.
- Monitoring · Oct 16, 08:10 UTC
A fix has been implemented (7:20 UTC), and error rates have returned to normal as of 07:47 UTC. We are continuing to monitor the system.
- Investigating · Oct 16, 07:36 UTC
We’re currently experiencing elevated error rates in Transformations within the US region starting at 5:55 AM UTC. Our team is investigating the issue and working to restore normal functionality as soon as possible.
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