Asset thumbnails not loading correctly in Media Library Widget
Oct 22, 14:01 UTCOct 22, 14:58 UTC
Duration
57m
Impact
Minor
Root cause
Not disclosed
Cloudinary, 90 days
6 incidents
Affected
Media Library Widget
Final update
A new version of the Media Library Widget has been published with a fix for this issue. If you're still seeing errors with the thumbnails/previews, please clear your browser cache to ensure you're using the newest version of the widget code.
Timeline
- Resolved · Oct 22, 14:58 UTC
A new version of the Media Library Widget has been published with a fix for this issue. If you're still seeing errors with the thumbnails/previews, please clear your browser cache to ensure you're using the newest version of the widget code.
- Identified · Oct 22, 14:41 UTC
The source of the issue has been identified, and a fix will be deployed as soon as possible
- Investigating · Oct 22, 14:01 UTC
We are investigating a reported issue where asset thumbnails/previews are not loading correctly when using the Media Library Widget embedded in a website or application. Other functionality of the widget is not believed to be affected at this time, and the thumbnail/preview issue is actively being worked; we hope to have a resolution soon.
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