Custom Actions not loading in Media Library interface
Apr 13, 15:03 UTCApr 13, 15:53 UTC
Duration
51m
Impact
Minor
Root cause
Not disclosed
Cloudinary, 90 days
6 incidents
Affected
Digital Asset Management (DAM)
Final update
This issue has been resolved, and Custom Actions are loading in the Media Library again. If you encounter any further issues, please contact our support team for assistance via our support site.
Timeline
- Resolved · Apr 13, 15:53 UTC
This issue has been resolved, and Custom Actions are loading in the Media Library again. If you encounter any further issues, please contact our support team for assistance via our support site.
- Monitoring · Apr 13, 15:39 UTC
A fix has been deployed, and we're monitoring the results now. We'll provide a further update after the issue is confirmed as resolved, but affected customers should see their custom actions appearing and working in the Media Library now.
- Identified · Apr 13, 15:13 UTC
We have identified the source of the issue with Custom Actions loading in the Media Library interface and are preparing a fix now.
- Identified · Apr 13, 15:03 UTC
We've identified an issue with Custom Actions loading in the Media Library interface, preventing the actions from appearing when selecting assets or navigating to the context menu. We're investigating the cause now and hope to have a resolution shortly. Other Media Library features, including uploads and other asset management functionality, are unaffected.
More from Cloudinary
Full historyNotice regarding recently-reported Ruby regular expression vulnerabilities (CVE-2026-89078, CVE-2026-93577, CVE-2026-97229, CVE-2026-110264)lasted 0mNotice regarding recently-reported PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619lasted 0mIssues accessing the Cloudinary web UIlasted 1h 47mUsage reports unavailable in Console Dashboardlasted 0mIncreased Error Rates – EU Regionlasted 4h 35mMedia Library / asset visibilitylasted 24h 41m