Availability issues across all Convex deployments
Jun 23, 18:13 UTCJun 23, 18:18 UTC
Duration
5m
Impact
Informational
Root cause
Config change
Convex, 90 days
6 incidents
Affected
Free & StarterProfessionalBusinessLive Traffic - Free & StarterLive Traffic - ProfessionalLive Traffic - Business
Final update
We had approximately 10 minutes of availability impact caused by a cascading failure after performing a configuration change to migrate a database cluster. We apologize for the impact and will be refining these processes to avoid this happening again.
Timeline
- Resolved · Jun 23, 18:18 UTC
We had approximately 10 minutes of availability impact caused by a cascading failure after performing a configuration change to migrate a database cluster. We apologize for the impact and will be refining these processes to avoid this happening again.
- Investigating · Jun 23, 18:15 UTC
We believe the issue to be resolved, currently monitoring.
- Investigating · Jun 23, 18:13 UTC
We're currently investigating an availability issue affecting Convex deployments and will provide an update in the near future.
More from Convex
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2821:09 UTC5 days ago | AI gateway unavailable | critical | 1h 4m |
| Sep 1823:01 UTC2 weeks ago | Dashboard logins degraded | none | 1h 7m |
| Aug 1623:33 UTC6 weeks ago | Account verification/team invite emails not working | major | 1h 53m |
| Aug 1203:41 UTC7 weeks ago | Some HTTP Actions returning 404 | minor | 20m |
| Aug 501:42 UTC8 weeks ago | Action failures for business deployments that use createFunctionHandle | major | 15m |
| Jul 1505:35 UTC2 months ago | New deployments unable to push Node Actions to Convex | minor | 57m |
Also caused by configuration change
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Oct 221:30 UTCyesterday | HubSpot is experiencing issues | none | 1h 53m | |
| Sep 2705:44 UTC6 days ago | Infinity Portal Data Services (Datatube) - Data services outage on Australia and Canada regions | critical | 38m | |
| Sep 2423:36 UTC9 days ago | Key Value service restarts | minor | 0m | |
| Sep 2414:08 UTC9 days ago | The Salesforce integration is unavailable for some customers | none | 7h 18m | |
| Sep 2218:20 UTC11 days ago | Phone Number APIs and Console Were Returning Incorrect 404 Responses | none | 0m | |
| Sep 1622:30 UTC2 weeks ago | Hyperdrive Elevated Origin Connection Failure Rates | none | 0m |