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ESET · SecurityAug 14, 2026, 08:28 UTC 2 months ago

Unable to create new users in ESET PROTECT Hub

MinorNot disclosedUpdated 14h ago
Aug 14, 08:28 UTCAug 14, 11:59 UTC
Duration
3h 30m
Impact
Minor
Root cause
Not disclosed
ESET, 90 days
12 incidents
Affected
ESET PROTECT Hub
Status page

Final update

The incident has been resolved.

Timeline

  1. Resolved · Aug 14, 11:59 UTC
    The incident has been resolved.
  2. Monitoring · Aug 14, 09:20 UTC
    Issue has been fixed
  3. Monitoring · Aug 14, 09:17 UTC
    Issue has been fixed.
  4. Identified · Aug 14, 09:16 UTC
    root cause has been found
  5. Investigating · Aug 14, 08:28 UTC
    We are aware of an issue currently unable to create new users in ESET PROTECT Hub. When attempting to register or create a new user, an error appears.

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Full history