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ESET · SecuritySep 24, 2026, 23:08 UTC 6 weeks ago

ESET PROTECT's Integration with Microsoft services is not possible.

MinorNot disclosedUpdated 15h ago
Sep 24, 23:08 UTCOct 1, 08:06 UTC
Duration
6d 8h
Impact
Minor
Root cause
Not disclosed
ESET, 90 days
12 incidents
Affected
Europe, Africa, Asia PacificAmericas, OceaniaJapanCanadaGermanyESET PROTECT - Europe, Africa, Asia PacificESET PROTECT - Americas, OceaniaESET PROTECT - JapanESET PROTECT - CanadaESET PROTECT - Germany
Status page

Final update

The issue has been resolved.

Timeline

  1. Resolved · Oct 1, 08:06 UTC
    The issue has been resolved.
  2. Monitoring · Sep 28, 08:27 UTC
    At this time, we have received only one report regarding this issue. While we initially considered the possibility of a broader impact, we have not received any additional reports suggesting a global issue. As there are currently no further reports, we are setting the status to Monitoring and will continue to monitor the situation.
  3. Identified · Sep 28, 08:26 UTC
    At this time, we have received only one report regarding this issue. While we initially considered the possibility of a broader impact, we have not received any additional reports suggesting a global issue. As there are currently no further reports, we are setting the status to Monitoring and will continue to monitor the situation.
  4. Identified · Sep 28, 08:26 UTC
    At this time, we have received only one report regarding this issue. While we initially considered the possibility of a broader impact, we have not received any additional reports suggesting a global issue. As there are currently no further reports, we are setting the status to Monitoring and will continue to monitor the situation.
  5. Identified · Sep 28, 08:22 UTC
    Based on the information currently available, the issue appears to be isolated to a single customer, with no indications of a broader impact.
  6. Investigating · Sep 24, 23:08 UTC
    Redirection to Microsoft for providing consent returns error: "Failed to create connector" We are investigating the issue.

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