Intermittent Microsoft Entra ID SSO Login Issues – ESET PROTECT

Final update

The root cause of the intermittent Microsoft Entra ID Single Sign-On authentication issues affecting ESET PROTECT has been identified and a fix has been prepared. The fix is currently pending release; however, the deployment schedule has not yet been confirmed. We will provide further updates as soon as release timing is available.

1. Identified · Nov 6, 12:19 UTC
   The root cause of the intermittent Microsoft Entra ID Single Sign-On authentication issues affecting ESET PROTECT has been identified and a fix has been prepared. The fix is currently pending release; however, the deployment schedule has not yet been confirmed. We will provide further updates as soon as release timing is available.
2. Investigating · Nov 5, 10:47 UTC
   We are currently investigating intermittent issues affecting Microsoft Entra ID Single Sign-On (SSO) authentication to ESET PROTECT. Affected users may experience slow login attempts, excessive redirects, or login failures requiring multiple attempts to access the console. The issue has been reported since November 2, 2026, and may affect users globally. Our teams are actively investigating the issue. We apologize for the inconvenience and will provide updates as more information becomes available.
3. Investigating · Nov 5, 10:45 UTC
   We are currently investigating intermittent issues affecting Microsoft Entra ID Single Sign-On (SSO) authentication to ESET PROTECT. Affected users may experience slow login attempts, excessive redirects, or login failures requiring multiple attempts to access the console. The issue has been reported since November 2, 2026, and may affect users globally. Our teams are actively investigating the issue. We apologize for the inconvenience and will provide updates as more information becomes available.