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ESET · SecurityJan 21, 2026, 08:58 UTC 9 months ago

SMS and push authentication messages not working in ESET Secure Authentication

MajorNot disclosedUpdated 14h ago
Jan 21, 08:58 UTCJan 21, 14:13 UTC
Duration
5h 16m
Impact
Major
Root cause
Not disclosed
ESET, 90 days
12 incidents
Affected
Not listed by the vendor.
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Jan 21, 14:13 UTC
    This incident has been resolved.
  2. Monitoring · Jan 21, 13:15 UTC
    The issue was resolved and both SMS messages and push notifications are functional again.
  3. Identified · Jan 21, 11:34 UTC
    While we continue to work on this issue, we'd like to remind you that generating one-time passwords in the application is not affected.
  4. Identified · Jan 21, 08:58 UTC
    SMS and push authentication messages are currently not working in ESET Secure Authentication. We are working on restoring the functionality as soon as possible.

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