Incidentsby GlyphCloud services availability degraded in US region
Jul 23, 16:30 UTCJul 24, 08:04 UTC
Duration
15h 35m
Impact
Major
Root cause
Not disclosed
ESET, 90 days
12 incidents
Affected
Americas, OceaniaESET PROTECT - Americas, OceaniaESET Inspect - Americas, OceaniaESET Cloud Office Security - Microsoft 365 - Americas, OceaniaESET Cloud Office Security - Google Workspace - Americas, OceaniaESET Secure Authentication - Americas, Oceania
Final update
A fix has been deployed, according to SLA monitoring EP, EEIC and ECOS in US seem to have recovered.
Timeline
- Resolved · Jul 24, 08:04 UTC
A fix has been deployed, according to SLA monitoring EP, EEIC and ECOS in US seem to have recovered.
- Monitoring · Jul 24, 03:23 UTC
A fix has been deployed, and we are monitoring the situation.
- Investigating · Jul 23, 16:30 UTC
Multiple services (ESET PROTECT, ESET Dynamic Threat Defense, ESET Secure Authentication (Cloud), ESET Inspect) are partially or completely unavailable in US region. We are monitoring the situation.
More from ESET
Full historyIntermittent Microsoft Entra ID SSO Login Issues – ESET PROTECTstill openESET PROTECT Hub outagelasted 18h 31mSome users may experience degraded ESET PROTECT web console performancelasted 26d 15hIssue with logging in to hybrid EBA/MSP accountlasted 41h 49mESET PROTECT's Integration with Microsoft services is not possible.lasted 6d 8hESET PROTECT | Slowdown in log processinglasted 2d 13h