Incidentsby GlyphESET PROTECT Cloud audit logs are delayed.
May 21, 09:09 UTCMay 26, 07:07 UTC
Duration
4d 21h
Impact
Minor
Root cause
Not disclosed
ESET, 90 days
12 incidents
Affected
Europe, Africa, Asia PacificAmericas, OceaniaESET PROTECT - Europe, Africa, Asia PacificESET PROTECT - Americas, Oceania
Final update
This incident has been resolved.
Timeline
- Resolved · May 26, 07:07 UTC
This incident has been resolved.
- Monitoring · May 26, 07:07 UTC
A fix has been implemented and we are monitoring the results.
- Identified · May 26, 07:06 UTC
The logs are being processed and sent without a delay.
- Identified · May 23, 12:12 UTC
The root cause of the issue has been identified. Delay is expected to be mitigated during the weekend.
- Investigating · May 21, 09:29 UTC
Customer with enabled syslog sending feature can experience delay with new audit logs.
- Investigating · May 21, 09:09 UTC
Customer with enabled syslog sending feature can experience delay with new logs.
More from ESET
Full historyIntermittent Microsoft Entra ID SSO Login Issues – ESET PROTECTstill openESET PROTECT Hub outagelasted 18h 31mSome users may experience degraded ESET PROTECT web console performancelasted 26d 15hIssue with logging in to hybrid EBA/MSP accountlasted 41h 49mESET PROTECT's Integration with Microsoft services is not possible.lasted 6d 8hESET PROTECT | Slowdown in log processinglasted 2d 13h