Incidentsby GlyphESET PROTECT | Error Accessing EDR Rules and EDR exclusions
Nov 10, 13:16 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
ESET, 90 days
13 incidents
Affected
JapanESET PROTECT - Japan
Final update
We are investigating reports of issues accessing EDR Rules and Exclusions in ESET PROTECT for customers in Japan. Customers may see a "Failed to load data" message when opening these pages after navigating from ESET Inspect. This issue does not affect the protection status of managed devices, and we are actively working to identify the cause.
Timeline
- Identified · Nov 10, 13:16 UTC
We are investigating reports of issues accessing EDR Rules and Exclusions in ESET PROTECT for customers in Japan. Customers may see a "Failed to load data" message when opening these pages after navigating from ESET Inspect. This issue does not affect the protection status of managed devices, and we are actively working to identify the cause.
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