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ESET · SecurityMar 4, 2026, 07:59 UTC 8 months ago

ESET PROTECT in EU: "Login failed: Communication error" on login attempt

MajorNot disclosedUpdated 14h ago
Mar 4, 07:59 UTCMar 4, 08:26 UTC
Duration
27m
Impact
Major
Root cause
Not disclosed
ESET, 90 days
12 incidents
Affected
Europe, Africa, Asia PacificESET PROTECT - Europe, Africa, Asia Pacific
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Mar 4, 08:26 UTC
    This incident has been resolved.
  2. Monitoring · Mar 4, 08:21 UTC
    The issue has been addressed. We apologize for the inconvenience caused by this.
  3. Investigating · Mar 4, 07:59 UTC
    Some customers might experience "Login failed: Communication error" errors on login attempt to the ESET PROTECT consoles hosted in the EU cloud region. We are working on resolution of the issue with a priority, updates will be provided once available.

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