Incidentsby GlyphEnrollment of Android devices in Device Owner mode fails
Mar 13, 12:20 UTCMar 13, 19:03 UTC
Duration
6h 43m
Impact
Minor
Root cause
Not disclosed
ESET, 90 days
12 incidents
Affected
Europe, Africa, Asia PacificAmericas, OceaniaJapanCanadaGermanyESET PROTECT - Europe, Africa, Asia PacificESET PROTECT - Americas, OceaniaESET PROTECT - JapanESET PROTECT - CanadaESET PROTECT - Germany
Final update
This incident has been resolved.
Timeline
- Resolved · Mar 13, 19:03 UTC
This incident has been resolved.
- Monitoring · Mar 13, 15:08 UTC
A fix has been deployed and we are monitoring the situation.
- Identified · Mar 13, 14:54 UTC
A fix has been deployed by our development team.
- Investigating · Mar 13, 12:20 UTC
We are investigating reports of failed enrollments of Android devices in Device Owner mode. Customers may see the message "Something went wrong" when trying to enroll a device.
More from ESET
Full historyIntermittent Microsoft Entra ID SSO Login Issues – ESET PROTECTstill openESET PROTECT Hub outagelasted 18h 31mSome users may experience degraded ESET PROTECT web console performancelasted 26d 15hIssue with logging in to hybrid EBA/MSP accountlasted 41h 49mESET PROTECT's Integration with Microsoft services is not possible.lasted 6d 8hESET PROTECT | Slowdown in log processinglasted 2d 13h