Incidentsby GlyphESET PROTECT: Degraded user interface performance
Jun 3, 09:47 UTCJun 15, 10:30 UTC
Duration
12d
Impact
Major
Root cause
Not disclosed
ESET, 90 days
12 incidents
Affected
Europe, Africa, Asia PacificAmericas, OceaniaESET PROTECT - Europe, Africa, Asia PacificESET PROTECT - Americas, OceaniaESET PROTECT - JapanESET PROTECT - CanadaESET PROTECT - Germany
Final update
The situation has now been formally resolved, and all affected services have been fully restored to normal operational status
Timeline
- Resolved · Jun 15, 10:30 UTC
The situation has now been formally resolved, and all affected services have been fully restored to normal operational status
- Monitoring · Jun 4, 07:50 UTC
A fix has been deployed and we are monitoring the situation.
- Identified · Jun 3, 14:15 UTC
The root cause has been identified and we are working on a fix.
- Investigating · Jun 3, 10:00 UTC
We are currently investigating this issue.
- Investigating · Jun 3, 09:52 UTC
ESET PROTECT instances in EU and US region are experiencing degraded user interface performance, mainly within the Syslog Configuration and Integrations tabs. This issue does not impact the functionality of existing configurations.
- Investigating · Jun 3, 09:47 UTC
ESET PROTECT instances are experiencing degraded user interface performance, mainly within the Syslog Configuration and Integrations tabs. This issue does not impact the functionality of existing configurations.
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