Incidentsby GlyphESET PROTECT: Customers may encounter an error when trying to save Syslog settings in EU
Jan 30, 12:47 UTCFeb 2, 11:29 UTC
Duration
2d 22h
Impact
Minor
Root cause
Not disclosed
ESET, 90 days
12 incidents
Affected
Europe, Africa, Asia PacificESET PROTECT - Europe, Africa, Asia PacificESET PROTECT - Americas, OceaniaESET PROTECT - JapanESET PROTECT - CanadaESET PROTECT - Germany
Final update
This incident has been resolved.
Timeline
- Resolved · Feb 2, 11:29 UTC
This incident has been resolved.
- Monitoring · Feb 2, 10:01 UTC
The issue has been resolved. We continue to monitor the behavior.
- Identified · Jan 30, 19:31 UTC
The issue has been identified, and a fix is currently being rolled out gradually to all affected ESET PROTECT instances.
- Identified · Jan 30, 15:40 UTC
The issue has been identified, and we are working on a fix. The issue only affects ESET PROTECT instances in the EU region.
- Investigating · Jan 30, 12:47 UTC
Customers may encounter an error when trying to save Syslog settings in ESET PROTECT.
More from ESET
Full historyIntermittent Microsoft Entra ID SSO Login Issues – ESET PROTECTstill openESET PROTECT Hub outagelasted 18h 31mSome users may experience degraded ESET PROTECT web console performancelasted 26d 15hIssue with logging in to hybrid EBA/MSP accountlasted 41h 49mESET PROTECT's Integration with Microsoft services is not possible.lasted 6d 8hESET PROTECT | Slowdown in log processinglasted 2d 13h