ESET Inspect instances may experience degraded performance

Final update

This incident has been resolved.

1. Resolved · Nov 18, 09:13 UTC
   This incident has been resolved.
2. Monitoring · Nov 17, 13:55 UTC
   We are continuing to monitor for any further issues.
3. Monitoring · Nov 17, 12:06 UTC
   We've identified and mitigated the performance issues, all instances should be operating as expected
4. Identified · Nov 17, 12:05 UTC
   The issue has been identified and a fix is being implemented.
5. Investigating · Nov 17, 10:22 UTC
   JPN region is experiencing the slowness. We are currently investigating this issue.
6. Investigating · Nov 17, 09:37 UTC
   We are currently investigating this issue.
7. Monitoring · Nov 14, 13:00 UTC
   We're identified the issue and monitoring the situation now.
8. Investigating · Nov 14, 08:07 UTC
   The performance is again degraded for some instances in various regions. We are consulting the issue with Microsoft.
9. Monitoring · Nov 13, 19:43 UTC
   Currently, all 5 regions, including the latest Noram and Canada since 90min, US 45min, are stable. We will monitor it for next 2h.
10. Identified · Nov 13, 18:13 UTC
    • JPN and EU regions are fully restored and stable. • US, CA & DE data centers are undergoing restoration efforts, but stability is not yet achieved. Next update in 2 hours.
11. Identified · Nov 13, 17:52 UTC
    • Japan region is fully restored and stable. • Other regions are undergoing restoration efforts, but stability is not yet achieved. We cannot provide a firm ETA for full global stability yet. Restoration is ongoing, and updates will follow as soon as progress is confirmed.
12. Investigating · Nov 13, 10:24 UTC
    Some instances in various regions are experiencing heavily degraded performance. The issue is under investigation, so far no ETA available.