Incidentsby GlyphCustomers connected via Telia ISP cannot connect to ESET Cloud Services
Jun 29, 11:40 UTCOct 16, 07:17 UTC
Duration
108d 19h
Impact
Major
Root cause
Not disclosed
ESET, 90 days
12 incidents
Affected
Europe, Africa, Asia PacificESET PROTECT HubESET Business AccountESET PROTECT - Europe, Africa, Asia PacificESET Inspect - Europe, Africa, Asia Pacific
Final update
Activities related to this issue remain in progress with the relevant service provider. Given the stable impact and lack of new developments, this status page communication is being closed. We will continue monitoring the situation and provide updates to affected customers through established communication channels as appropriate.
Timeline
- Resolved · Oct 16, 07:17 UTC
Activities related to this issue remain in progress with the relevant service provider. Given the stable impact and lack of new developments, this status page communication is being closed. We will continue monitoring the situation and provide updates to affected customers through established communication channels as appropriate.
- Investigating · Jun 29, 11:44 UTC
We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.
- Investigating · Jun 29, 11:40 UTC
We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.
More from ESET
Full historyIntermittent Microsoft Entra ID SSO Login Issues – ESET PROTECTstill openESET PROTECT Hub outagelasted 18h 31mSome users may experience degraded ESET PROTECT web console performancelasted 26d 15hIssue with logging in to hybrid EBA/MSP accountlasted 41h 49mESET PROTECT's Integration with Microsoft services is not possible.lasted 6d 8hESET PROTECT | Slowdown in log processinglasted 2d 13h