ESET · SecurityNov 7, 2025, 15:55 UTC

Login issues with multiple services

CriticalNot disclosedUpdated 14h ago

Nov 7, 15:55 UTCNov 8, 07:36 UTC

Duration

15h 41m

Impact

Critical

Root cause

Not disclosed

ESET, 90 days

12 incidents

Affected

Europe, Africa, Asia Pacific, JapanEurope, Africa, Asia PacificAmericas, OceaniaJapanCanadaGermanyESET PROTECT HubESET Business AccountESET MSP AdministratorESET PROTECT - Europe, Africa, Asia PacificESET PROTECT - Americas, OceaniaESET PROTECT - JapanESET PROTECT - CanadaESET PROTECT - Germany

Status page

Final update

This incident has been resolved.

Timeline

Resolved · Nov 8, 07:36 UTC
This incident has been resolved.
Monitoring · Nov 7, 16:34 UTC
The issue has been resolved. We continue to monitor the situation.
Investigating · Nov 7, 15:55 UTC
We have received reports of issues with login to multiple ESET online services.

More from ESET

Full history

MinorOngoingNov 5, 10:45 UTC

Intermittent Microsoft Entra ID SSO Login Issues – ESET PROTECTstill open

CriticalOct 1, 17:20 UTC

ESET PROTECT Hub outagelasted 18h 31m

MinorSep 29, 18:14 UTC

Some users may experience degraded ESET PROTECT web console performancelasted 26d 15h

MinorSep 28, 15:23 UTC

Issue with logging in to hybrid EBA/MSP accountlasted 41h 49m

MinorSep 24, 23:08 UTC

ESET PROTECT's Integration with Microsoft services is not possible.lasted 6d 8h

MinorSep 21, 18:55 UTC

ESET PROTECT | Slowdown in log processinglasted 2d 13h