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ESET · SecurityJul 15, 2025, 09:23 UTC 1 year ago

ESET PROTECT login might fail with error "502 Bad Gateway"

MajorNot disclosedUpdated 15h ago
Jul 15, 09:23 UTCJul 15, 11:18 UTC
Duration
1h 56m
Impact
Major
Root cause
Not disclosed
ESET, 90 days
12 incidents
Affected
Europe, Africa, Asia PacificAmericas, OceaniaJapanCanadaGermanyESET PROTECT - Europe, Africa, Asia PacificESET PROTECT - Americas, OceaniaESET PROTECT - JapanESET PROTECT - CanadaESET PROTECT - Germany
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Jul 15, 11:18 UTC
    This incident has been resolved.
  2. Monitoring · Jul 15, 10:00 UTC
    The issue was fixed, we continue to monitor the behavior.
  3. Investigating · Jul 15, 09:23 UTC
    We are investigating reports of error "502 Bad Gateway" received by some of our customers on logging into the ESET PROTECT console.

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Full history