ESET PROTECT unreachable, except US location
Jun 30, 06:54 UTCJun 30, 07:33 UTC
Duration
39m
Impact
Critical
Root cause
Not disclosed
ESET, 90 days
12 incidents
Affected
Europe, Africa, Asia PacificJapanCanadaGermanyESET PROTECT - Europe, Africa, Asia PacificESET PROTECT - JapanESET PROTECT - CanadaESET PROTECT - Germany
Final update
This incident has been resolved.
Timeline
- Resolved · Jun 30, 07:33 UTC
This incident has been resolved.
- Monitoring · Jun 30, 07:29 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Jun 30, 07:27 UTC
ESET PROTECT is now available from all regions.
- Identified · Jun 30, 07:24 UTC
The service has been restored in the EU and Japan regions
- Investigating · Jun 30, 06:54 UTC
ESET PROTECT is unreachable in all locations except the US. Relevant teams are working with the highest priority to resolve the issue. We apologize for the inconvenience caused.
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