Incidentsby GlyphEP | Machines hosted in cloud can't enroll
Feb 18, 10:25 UTCFeb 18, 14:19 UTC
Duration
3h 54m
Impact
Minor
Root cause
Not disclosed
ESET, 90 days
12 incidents
Affected
Europe, Africa, Asia PacificAmericas, OceaniaJapanCanadaGermanyESET PROTECT - Europe, Africa, Asia PacificESET PROTECT - Americas, OceaniaESET PROTECT - JapanESET PROTECT - CanadaESET PROTECT - Germany
Final update
This incident has been resolved.
Timeline
- Resolved · Feb 18, 14:19 UTC
This incident has been resolved.
- Monitoring · Feb 18, 10:42 UTC
A fix has been deployed by our development team. Customers are asked to verify whether the issue is resolved. Further investigation will continue if needed.
- Identified · Feb 18, 10:42 UTC
A fix has been deployed by our development team. Customers are asked to verify whether the issue is resolved. Further investigation will continue if needed.
- Identified · Feb 18, 10:33 UTC
A root cause of the issue has been identified, we are working on a fix
- Identified · Feb 18, 10:30 UTC
Devices can't be enrolled in ESET PROTECT. We are actively working on a fix and will provide updates as they become available.
- Investigating · Feb 18, 10:25 UTC
Devices can't be enrolled in ESET PROTECT.
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