Incidentsby GlyphESET Cloud Office Security outage
Aug 19, 10:27 UTCAug 19, 15:32 UTC
Duration
5h 5m
Impact
Major
Root cause
Not disclosed
ESET, 90 days
12 incidents
Affected
Europe, Africa, Asia Pacific, JapanAmericas, OceaniaCanadaGermanyESET Cloud Office Security - Microsoft 365 - Europe, Africa, Asia Pacific, JapanESET Cloud Office Security - Microsoft 365 - Americas, OceaniaESET Cloud Office Security - Microsoft 365 - CanadaESET Cloud Office Security - Microsoft 365 - GermanyESET Cloud Office Security - Google Workspace - Europe, Africa, Asia Pacific, JapanESET Cloud Office Security - Google Workspace - Americas, OceaniaESET Cloud Office Security - Google Workspace - CanadaESET Cloud Office Security - Google Workspace - Germany
Final update
This incident has been resolved.
Timeline
- Resolved · Aug 19, 15:32 UTC
This incident has been resolved.
- Identified · Aug 19, 11:20 UTC
A fix is being rolled out and the affected services should be available again; some residual delays may still occur.
- Identified · Aug 19, 10:27 UTC
We detected an issue with ESET Cloud Office Security that can cause delayed scans, unresponsive portal and failed tasks. We are working on fixing the root cause of the issue.
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