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PTC · Apps and SaaSJan 25, 2024, 14:56 UTC 2 years ago

Blank page after login to ptc atlas portal

CriticalNot disclosedUpdated 2h ago
Jan 25, 14:56 UTCJan 25, 15:11 UTC
Duration
15m
Impact
Critical
Root cause
Not disclosed
PTC, 90 days
2 incidents
Affected
PTC Admin CenterPTC Account ServicesShared Services - PTC Account Services
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Jan 25, 15:11 UTC
    This incident has been resolved.
  2. Monitoring · Jan 25, 15:06 UTC
    A fix has been implemented and we are monitoring the results
  3. Investigating · Jan 25, 14:56 UTC
    We are currently investigating an issue which is causing a blank page to appear after logging into the ptc atlas portal.

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Full history