Incidentsby IbisElevated Authentication Errors
Nov 18, 16:27 UTCNov 18, 16:42 UTC
Duration
14m
Impact
Minor
Root cause
Not disclosed
PTC, 90 days
2 incidents
Affected
PTC Solutions PortalPTC Admin CenterPTC Account ServicesKepware+Collaboration ServiceCreo+Vuforia Expert CaptureShared Services - PTC Account ServicesShared Services - Collaboration Service
Final update
The incident has been resolved by our authentication provider. We will continue to monitor for any issues.
Timeline
- Resolved · Nov 18, 16:42 UTC
The incident has been resolved by our authentication provider. We will continue to monitor for any issues.
- Monitoring · Nov 18, 16:27 UTC
We are experiencing intermittent failures with the ability to sign in. Our authentication provider has identified the issue and has implemented a fix. If you experience the failure we recommend signing in again.
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