Who is down right now

PTC outage history and postmortems

Apps and SaaS · Boston, US · 2 incidents in 90 days · 100% implied uptime · last 38d ago

Status page Compare with...
No open incidents· checked 2h 57m agoLast resolved 33 days ago: Certain users cannot be added as Distribution List managers, lasted 5d 1h

History

20 on file
NoticeSep 3, 06:56 UTC
Certain users cannot be added as Distribution List managerslasted 5d 1h
MinorJul 15, 08:40 UTC
Elevated API Errorslasted 1h 39m
NoticeMar 5, 07:52 UTC
Cloud database outagelasted 1m
MinorFeb 9, 17:28 UTC
Long loading times for Procedures in Vuforia Editor and 3D Procedures in Vantage Weblasted 16d
NoticeFeb 4, 14:44 UTC
Long loading times for 3D Procedures in Vuforia Editor and Vuforia Vantage (Web).lasted 0m
MinorNov 18, 2025, 16:27 UTC
Elevated Authentication Errorslasted 14m
MajorOct 31, 2025, 14:19 UTC
VCS (Visualization Content Service) unavailablelasted 9h
MajorOct 31, 2025, 14:02 UTC
PTC platform connectivity issueslasted 9h 20m
MinorAug 21, 2025, 18:14 UTC
Intermittent inability to load and display content in Editor, Distribution Center, and Insights.lasted 0m
CriticalAug 11, 2025, 14:31 UTC
VCS (Visualization Content Service) unavailablelasted 3h 24m
MinorJul 26, 2025, 08:03 UTC
Elevated API Errorslasted 50m
CriticalMay 1, 2025, 17:52 UTC
Platform services unavailablelasted 0m
CriticalFeb 13, 2025, 19:10 UTC
Vuforia Expert Capture Service Interruptionlasted 42h 10m
MajorOct 14, 2024, 09:47 UTC
Intermittent log-in issueslasted 0m
NoticeJul 9, 2024, 17:07 UTC
Intermittent Login Issueslasted 0m
CriticalJan 25, 2024, 14:56 UTC
Blank page after login to ptc atlas portallasted 15m
CriticalDec 8, 2022, 14:20 UTC
dev test environment UI currently downlasted 15m
NoticeNov 18, 2022, 19:28 UTC
EC-CORE and UI downlasted 1h
CriticalSep 19, 2022, 19:18 UTC
EC CORE AND UI DOWNlasted 6m
CriticalMar 21, 2022, 12:55 UTC
Visualization Content Services - Not processing jobslasted 32m
About PTC

PTC Inc. is an American computer software and services company founded in 1985 and headquartered in Boston, Massachusetts.

The last year, day by day

No incident Minor Major CriticalDeeper colour: longer outage

Downtime, added up

Apps and SaaS median
1h 6m

PTC: 3m weighted downtime in range, category median 1h 6m.

2 incidents, 0 major or critical, 1h 39m of incident time (0m major or critical, 1h 39m partial), longest 5d 1h, implied uptime 100%, between Jul 15, 2026 and Oct 12, 2026.

Across Ibis:Company profileQuarterlyPaydaysUptime

Questions

Is PTC down right now?

Check PTC's own status page at https://status.ptc.com for the live state. This page shows PTC's incident history from that page; the most recent incident started 2026-09-03: "Certain users cannot be added as Distribution List managers".

How often does PTC have outages?

PTC posted 2 incidents in the last 90 days and 8 in the last year, 0 of them major or critical in the last 90 days. The median incident lasted 2d 13h.

When was PTC's last major outage?

2025-10-31: "VCS (Visualization Content Service) unavailable", lasting 9h.

What usually causes PTC incidents?

PTC's status updates in this period do not name a root cause.