Incidentsby IbisPlatform services unavailable
May 1, 17:52 UTCMay 1, 17:52 UTC
Duration
0m
Impact
Critical
Root cause
Not disclosed
PTC, 90 days
2 incidents
Affected
Not listed by the vendor.
Final update
An issue with a third party service prevented any requests from reaching platform applications and services. Services were restored after 48 minutes of downtime.
Timeline
- Resolved · May 1, 17:52 UTC
An issue with a third party service prevented any requests from reaching platform applications and services. Services were restored after 48 minutes of downtime.
More from PTC
Full historyCertain users cannot be added as Distribution List managerslasted 5d 1hElevated API Errorslasted 1h 39mCloud database outagelasted 1mLong loading times for Procedures in Vuforia Editor and 3D Procedures in Vantage Weblasted 16dLong loading times for 3D Procedures in Vuforia Editor and Vuforia Vantage (Web).lasted 0mElevated Authentication Errorslasted 14m