VCS (Visualization Content Service) unavailable
Oct 31, 14:19 UTCOct 31, 23:19 UTC
Duration
9h
Impact
Major
Root cause
Not disclosed
PTC, 90 days
2 incidents
Affected
Visualization Content ServicesShared Services - Visualization Content Services
Final update
This incident has been resolved.
Timeline
- Resolved · Oct 31, 23:19 UTC
This incident has been resolved.
- Identified · Oct 31, 14:19 UTC
We're currently investigating issues with our authentication services which are resulting in publishing errors and certain features failing to load when utilizing VCS. We are actively engaged internally to re-stabilize services and identify a root cause. Further updates will be provided as investigation continues.
More from PTC
Full historyCertain users cannot be added as Distribution List managerslasted 5d 1hElevated API Errorslasted 1h 39mCloud database outagelasted 1mLong loading times for Procedures in Vuforia Editor and 3D Procedures in Vantage Weblasted 16dLong loading times for 3D Procedures in Vuforia Editor and Vuforia Vantage (Web).lasted 0mElevated Authentication Errorslasted 14m