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PTC · Apps and SaaSJul 26, 2025, 08:03 UTC 1 year ago

Elevated API Errors

MinorNot disclosedUpdated 2h ago
Jul 26, 08:03 UTCJul 26, 08:52 UTC
Duration
50m
Impact
Minor
Root cause
Not disclosed
PTC, 90 days
2 incidents
Affected
Visualization Content ServicesShared Services - Visualization Content Services
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Jul 26, 08:52 UTC
    This incident has been resolved.
  2. Monitoring · Jul 26, 08:35 UTC
    A fix has been implemented and we are monitoring the results.
  3. Investigating · Jul 26, 08:34 UTC
    We have mitigated the root cause of the API errors, the service should be behaving as normal. We will continue to monitor for any issues.
  4. Investigating · Jul 26, 08:03 UTC
    We're experiencing an elevated level of API errors and are currently looking into the issue.

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