Incidentsby GlyphUS Platform 2 & 3: Cloud Agents Delta Backlog (IM-12957)
Nov 3, 13:46 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Qualys, 90 days
45 incidents
Affected
AssetView (AV)Cloud Agent (CA)Vulnerability Management (VM)US Platform 2 - AssetView (AV)US Platform 2 - Cloud Agent (CA)US Platform 2 - Vulnerability Management (VM)US Platform 3 - AssetView (AV)US Platform 3 - Cloud Agent (CA)US Platform 3 - Vulnerability Management (VM)
Final update
We are continuing to monitor for any further issues.
Timeline
- Monitoring · Nov 4, 00:54 UTC
We are continuing to monitor for any further issues.
- Monitoring · Nov 3, 13:46 UTC
Qualys Cloud Platform Operations is currently investigating an issue causing a Cloud Agents Delta Backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Asset View, and Asset Inventory will take longer than expected. Further updates will be shared as they become available. Ticket reference for this activity is IM-12957.
More from Qualys
Full historyUS Platform 1: VM Scan Processing Delays (IM-12959)still openUK Platform 1: Delay in Scan Processing for Containers and Images [IM-12951]still openUS Platform 2: Delay in Data Reflection in UI [IM-12944]lasted 2d 20hEU Platform 1: Lag in VM Scan Processing and Data Sync Service [IM-12942]lasted 3d 8hUS Platform 1: Cloud Agents Delta Backlog (IM-12941)lasted 4d 7hUS Platform 1: Performance Degradation for UAI/ETM (IM-12931)lasted 24h 12m