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Qualys · SecurityNov 3, 2026, 19:51 UTC yesterday

US Platform 1: VM Scan Processing Delays (IM-12959)

MinorNot disclosedUpdated 7h ago
Nov 3, 19:51 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Qualys, 90 days
45 incidents
Affected
Cloud Agent (CA)Vulnerability Management (VM)US Platform 1 - Cloud Agent (CA)US Platform 1 - Vulnerability Management (VM)
Status page

Final update

The issue has been identified and a fix is being implemented.

Timeline

  1. Identified · Nov 3, 23:59 UTC
    The issue has been identified and a fix is being implemented.
  2. Investigating · Nov 3, 19:51 UTC
    The Qualys Cloud Operations team is currently investigating an issue causing delays in processing the scans. This is affecting both cloud agent and scanner scans. Further details will be provided as they become available. The ticket reference for this incident is IM-12959.

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