US Platform 1: VM Scan Processing Delays (IM-12959)
Nov 3, 19:51 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Qualys, 90 days
45 incidents
Affected
Cloud Agent (CA)Vulnerability Management (VM)US Platform 1 - Cloud Agent (CA)US Platform 1 - Vulnerability Management (VM)
Final update
The issue has been identified and a fix is being implemented.
Timeline
- Identified · Nov 3, 23:59 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Nov 3, 19:51 UTC
The Qualys Cloud Operations team is currently investigating an issue causing delays in processing the scans. This is affecting both cloud agent and scanner scans. Further details will be provided as they become available. The ticket reference for this incident is IM-12959.
More from Qualys
Full historyUS Platform 2 & 3: Cloud Agents Delta Backlog (IM-12957)still openUK Platform 1: Delay in Scan Processing for Containers and Images [IM-12951]still openUS Platform 2: Delay in Data Reflection in UI [IM-12944]lasted 2d 20hEU Platform 1: Lag in VM Scan Processing and Data Sync Service [IM-12942]lasted 3d 8hUS Platform 1: Cloud Agents Delta Backlog (IM-12941)lasted 4d 7hUS Platform 1: Performance Degradation for UAI/ETM (IM-12931)lasted 24h 12m