Incidentsby GlyphUS Platform 1: Cloud Agents Delta Backlog (IM-12941)
Oct 27, 13:06 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Qualys, 90 days
49 incidents
Affected
Cloud Agent (CA)US Platform 1 - Cloud Agent (CA)
Final update
A fix has been implemented and we are monitoring the results.
Timeline
- Monitoring · Oct 27, 22:08 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Oct 27, 18:16 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Oct 27, 13:06 UTC
Qualys Cloud Platform Operations is currently investigating an issue causing a Cloud Agents Delta Backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Asset View, and Asset Inventory will take longer than expected. Further updates will be shared as they become available. Ticket reference for this activity is [IM-12941]
More from Qualys
Full historyUS Platform 2: Delay in Data Reflection in UI [IM-12944]still openEU Platform 1: Lag in VM Scan Processing and Data Sync Service [IM-12942]still openUS Platform 1: Performance Degradation for UAI/ETM (IM-12931)lasted 24h 12mEU Platform 2: Performance Degradation in multiple modules (IM-12933)lasted 44h 25mEU Platform 2: Delay in VM, PA and Container Security Processing [IM-12933]lasted 2h 34mUS Platform 01: Users accessing VMDR module getting redirected to login page [IM-12932]lasted 15h 40m