Incidentsby GlyphUS Platform 2: Delay in Data Reflection in UI [IM-12944]
Oct 27, 18:28 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Qualys, 90 days
49 incidents
Affected
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)Policy Audit (PA)Unified Dashboard (UD)US Platform 2 - Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)US Platform 2 - AssetView (AV)US Platform 2 - Cloud Agent (CA)US Platform 2 - Policy Audit (PA)US Platform 2 - Unified Dashboard (UD)
Final update
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 2 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, Policy Audit, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available. The ticket reference for this incident is IM-12944
Timeline
- Investigating · Oct 27, 18:28 UTC
Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 2 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, Policy Audit, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available. The ticket reference for this incident is IM-12944
More from Qualys
Full historyEU Platform 1: Lag in VM Scan Processing and Data Sync Service [IM-12942]still openUS Platform 1: Cloud Agents Delta Backlog (IM-12941)still openUS Platform 1: Performance Degradation for UAI/ETM (IM-12931)lasted 24h 12mEU Platform 2: Performance Degradation in multiple modules (IM-12933)lasted 44h 25mEU Platform 2: Delay in VM, PA and Container Security Processing [IM-12933]lasted 2h 34mUS Platform 01: Users accessing VMDR module getting redirected to login page [IM-12932]lasted 15h 40m