NA1 Multiple Consoles Down
Jan 27, 20:58 UTCJan 27, 21:48 UTC
Duration
51m
Impact
Informational
Root cause
Not disclosed
SentinelOne, 90 days
0 incidents
Affected
USA (NA1)Singularity Operations Center and Management Console - USA (NA1)
Final update
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
Timeline
- Resolved · Jan 27, 21:48 UTC
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
- Identified · Jan 27, 21:27 UTC
The underlying issue has been identified and our engineering teams are actively working to implement a fix. We will provide updates as we make progress and appreciate your continued patience as we resolve the incident.
- Identified · Jan 27, 21:24 UTC
The underlying issue has been identified and our engineering teams are actively working to implement a fix. We will provide updates as we make progress and appreciate your continued patience as we resolve the incident.
- Investigating · Jan 27, 20:58 UTC
We are aware of outages impacting multiple management consoles. Our team is actively working to restore services and will provide an update once access is fully restored. Endpoint protection remains intact during this period.
More from SentinelOne
Full history[EU1, NA1] - Multiple Consoles Inaccessiblelasted 5h 21m[AP1, AP2, AP3, EU1, EU2, EU3, ME1, NA1, NA2, NA3, NA4] - Delayed Data Ingestionlasted 8h 52m[AP1] - Delayed Data Ingestionlasted 1h 28m[EU1] - Delayed Data Ingestionlasted 50m[NA1] Service Interruptionlasted 13h 32m[EU1] Delayed Data Ingestionlasted 3h 59m