Incidentsby Ibis[NA1] Partial Service Disruption
Jan 29, 18:08 UTCJan 29, 21:15 UTC
Duration
3h 7m
Impact
Major
Root cause
Not disclosed
SentinelOne, 90 days
0 incidents
Affected
USA (NA1)Singularity Operations Center and Management Console - USA (NA1)
Final update
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
Timeline
- Resolved · Jan 29, 21:15 UTC
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
- Monitoring · Jan 29, 19:56 UTC
A fix has been applied and we are closely monitoring system performance to ensure stability. You may experience intermittent connectivity issues while the situation continues to improve. We will observe for any further issues and will keep you updated on progress.
- Identified · Jan 29, 18:08 UTC
The underlying issue has been identified and a fix has been implemented. We will continue to observe for any further issues and will keep you updated on progress. We appreciate your patience as we resolve the incident.
More from SentinelOne
Full history[EU1, NA1] - Multiple Consoles Inaccessiblelasted 5h 21m[AP1, AP2, AP3, EU1, EU2, EU3, ME1, NA1, NA2, NA3, NA4] - Delayed Data Ingestionlasted 8h 52m[AP1] - Delayed Data Ingestionlasted 1h 28m[EU1] - Delayed Data Ingestionlasted 50m[NA1] Service Interruptionlasted 13h 32m[EU1] Delayed Data Ingestionlasted 3h 59m