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SentinelOne · SecurityAug 21, 2025, 17:57 UTC 1 year ago

[NA1] Issues with Vulnerability and Misconfiguration findings in the SOC

MajorNot disclosedUpdated 9h ago
Aug 21, 17:57 UTCAug 22, 02:59 UTC
Duration
9h 2m
Impact
Major
Root cause
Not disclosed
SentinelOne, 90 days
0 incidents
Affected
USA (NA1)Germany (EU1)Cloud Security - USA (NA1)Cloud Security - Germany (EU1)
Status page

Final update

All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.

Timeline

  1. Resolved · Aug 22, 02:59 UTC
    All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
  2. Identified · Aug 22, 02:34 UTC
    We are continuing to work on a fix for this issue.
  3. Identified · Aug 21, 20:57 UTC
    We are continuing to work on a fix for this issue. EU1 has also been identified as an impacted region.
  4. Identified · Aug 21, 18:48 UTC
    We are aware of reports of Internal Server Errors impacting some tabs in the Singularity Operations Center (SOC) regarding Vulnerability and Misconfiguration findings. The underlying issue has been identified, and our engineering teams are actively working to implement a fix. We will provide updates as we make progress, and appreciate your continued patience as we resolve the incident.
  5. Identified · Aug 21, 17:57 UTC
    We are aware of reports of Internal Server Errors impacting some tabs in the Singularity Operations Center (SOC) regarding Cloud Native Security. The underlying issue has been identified, and our engineering teams are actively working to implement a fix. We will provide updates as we make progress, and appreciate your continued patience as we resolve the incident.

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