Incidentsby IbisEU1 Delayed Endpoint Data Ingestion
Oct 8, 10:24 UTCOct 8, 15:15 UTC
Duration
4h 51m
Impact
Major
Root cause
Not disclosed
SentinelOne, 90 days
0 incidents
Affected
Germany (EU1)Endpoint Security - Germany (EU1)Singularity Operations Center and Management Console - Germany (EU1)
Final update
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
Timeline
- Resolved · Oct 8, 15:15 UTC
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
- Identified · Oct 8, 12:10 UTC
Our engineering teams have identified a fix and are actively working to implement it. We will provide updates as we make progress, and appreciate your continued patience as we resolve the incident.
- Investigating · Oct 8, 10:24 UTC
We are aware of in issue in the EU1 region that is impacting Endpoint Data Ingestion. Customers may see delays in the availability of Endpoint data in Ops Center. Engineering is currently investigating a fix.
More from SentinelOne
Full history[EU1, NA1] - Multiple Consoles Inaccessiblelasted 5h 21m[AP1, AP2, AP3, EU1, EU2, EU3, ME1, NA1, NA2, NA3, NA4] - Delayed Data Ingestionlasted 8h 52m[AP1] - Delayed Data Ingestionlasted 1h 28m[EU1] - Delayed Data Ingestionlasted 50m[NA1] Service Interruptionlasted 13h 32m[EU1] Delayed Data Ingestionlasted 3h 59m