Incidentsby Ibis[NA1] Delayed Data Ingestion
Nov 6, 18:10 UTCNov 6, 19:03 UTC
Duration
53m
Impact
Minor
Root cause
Not disclosed
SentinelOne, 90 days
0 incidents
Affected
USA (NA1)Singularity Threat Services - USA (NA1)AI SIEM (Data) - USA (NA1)Singularity Operations Center and Management Console - USA (NA1)
Final update
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
Timeline
- Resolved · Nov 6, 19:03 UTC
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
- Investigating · Nov 6, 18:10 UTC
We are aware of delays in data ingestion impacting some customers. You may experience a delay in the appearance of new data within your console, including security event data, asset inventories, or alerts. Additionally, SentinelOne MDR services are impacted, with delayed investigation and response to alerts for customers in this region. The MDR team is ready to investigate and respond to alerts once this issue is resolved. Our engineering team is investigating and working to restore normal data flow.
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