US-EAST-01 Consoles
Dec 4, 08:30 UTCDec 4, 10:32 UTC
Duration
2h 3m
Impact
Major
Root cause
Not disclosed
SentinelOne, 90 days
0 incidents
Affected
USA (NA1)Singularity Operations Center and Management Console - USA (NA1)
Final update
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
Timeline
- Resolved · Dec 4, 10:32 UTC
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
- Monitoring · Dec 4, 10:01 UTC
A fix has been applied and we are closely monitoring system performance to ensure stability. We will continue to observe for any further issues and will keep you updated on progress.
- Identified · Dec 4, 09:39 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Dec 4, 09:30 UTC
We are continuing to investigate this issue.
- Investigating · Dec 4, 08:31 UTC
We are continuing to investigate this issue.
- Investigating · Dec 4, 08:30 UTC
Some customers may be experiencing slower than normal performance when accessing the management console. We are investigating the cause of this degradation and working to restore full performance as quickly as possible. Thank you for your patience.
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