[NA1, EU1] Multiple Consoles Down
Aug 11, 08:46 UTCAug 11, 11:05 UTC
Duration
2h 19m
Impact
Major
Root cause
Not disclosed
SentinelOne, 90 days
0 incidents
Affected
USA (NA1)Germany (EU1)Consoles - USA (NA1)Consoles - Germany (EU1)
Final update
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
Timeline
- Resolved · Aug 11, 11:05 UTC
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
- Monitoring · Aug 11, 09:22 UTC
A fix has been applied and we are closely monitoring system performance to ensure stability. We will continue to observe for any further issues and will keep you updated on progress.
- Monitoring · Aug 11, 09:21 UTC
We are continuing to monitor for any further issues.
- Monitoring · Aug 11, 09:21 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Aug 11, 09:14 UTC
We are continuing to work on a fix for this issue.
- Identified · Aug 11, 09:14 UTC
The underlying issue has been identified and our engineering teams are actively working to implement a fix. We will provide updates as we make progress and appreciate your continued patience as we resolve the incident.
- Identified · Aug 11, 09:14 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Aug 11, 08:46 UTC
We are aware of outages impacting multiple management consoles. Our team is actively working to restore services and will provide an update once access is fully restored. Endpoint protection remains intact during this period.
More from SentinelOne
Full history[EU1, NA1] - Multiple Consoles Inaccessiblelasted 5h 21m[AP1, AP2, AP3, EU1, EU2, EU3, ME1, NA1, NA2, NA3, NA4] - Delayed Data Ingestionlasted 8h 52m[AP1] - Delayed Data Ingestionlasted 1h 28m[EU1] - Delayed Data Ingestionlasted 50m[NA1] Service Interruptionlasted 13h 32m[EU1] Delayed Data Ingestionlasted 3h 59m