NA1 Delayed ingest

Final update

Services have been restored, and we are working to validate the health of your systems. While data ingestion has resumed, there is a temporary backlog of data still being processed. As systems catch up, you may see a surge in delayed alerts. This is expected behavior and does not indicate new or ongoing threats.

1. Resolved · Aug 10, 15:45 UTC
   Services have been restored, and we are working to validate the health of your systems. While data ingestion has resumed, there is a temporary backlog of data still being processed. As systems catch up, you may see a surge in delayed alerts. This is expected behavior and does not indicate new or ongoing threats.
2. Identified · Aug 10, 15:02 UTC
   The underlying issue has been identified and our engineering teams are actively working to implement a fix. We will provide updates as we make progress and appreciate your continued patience as we resolve the incident.
3. Investigating · Aug 10, 13:56 UTC
   We are aware of delays in data ingestion impacting some customers. You may experience a delay in the appearance of new data within your console, including security event data, asset inventories, or alerts. Our engineering team is investigating and working to restore normal data flow.