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Twilio · Apps and SaaSNov 12, 2026, 22:31 UTC yesterday

SMS Delivery Receipt Failures from Twilio to Claro Costa Rica

MinorNot disclosedUpdated 4h ago
Nov 12, 22:31 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
554 incidents
Affected
SMS, Latin AmericaCARRIER NETWORK - SMS, Latin America
Status page

Final update

Twilio customers may be experiencing SMS delivery receipt failures from Twilio to Claro network subscribers in Costa Rica. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 4 hours or as soon as more information becomes available.

Timeline

  1. Investigating · Nov 13, 01:40 UTC
    Twilio customers may be experiencing SMS delivery receipt failures from Twilio to Claro network subscribers in Costa Rica. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 4 hours or as soon as more information becomes available.
  2. Investigating · Nov 12, 23:31 UTC
    Twilio customers may be experiencing SMS delivery receipt failures from Twilio to Claro network subscribers in Costa Rica. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 2 hours or as soon as more information becomes available.
  3. Investigating · Nov 12, 22:31 UTC
    Twilio customers may be experiencing SMS delivery receipt failures from Twilio to Claro network subscribers in Costa Rica. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 1 hour or as soon as more information becomes available.

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