SMS Delivery Delays and Failures from Twilio to Brisanet Brazil

Final update

The incident has been resolved and SMS delivery from Twilio to Brisanet network subscribers in Brazil is operating normally.

1. Resolved · Nov 13, 03:12 UTC
   The incident has been resolved and SMS delivery from Twilio to Brisanet network subscribers in Brazil is operating normally.
2. Monitoring · Nov 12, 23:50 UTC
   We have observed a recovery in SMS delivery from Twilio to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
3. Monitoring · Nov 12, 21:49 UTC
   We have observed a recovery in SMS delivery from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
4. Identified · Nov 12, 21:46 UTC
   Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
5. Identified · Nov 12, 20:41 UTC
   Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
6. Investigating · Nov 12, 20:32 UTC
   Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.